Zoho Off Campus Drive 2025: Technical Support Engineers

Eligibility Criteria

• Effective English oral communication skills.
• Excellent, analytical, listening and organizational skills.
• Excellent customer service skills and great enthusiasm for helping customers.
• Must be able to prioritise and complete all job requirements.
• Must be an energetic self-starter with the ability to work both independently and within a team.
• Excellent time management skills, attention to detail and the ability to multi task.
• Ability to display positive attitude continually.

• Answering customer queries through phone, e-mail & chat about product features and capabilities.
• Helping customers with basic troubleshooting, configuration difficulties and advanced technical issues in the product by working closely with the development team.
• Prompt communication of customer requirements to the development team.